Committed To Keeping Customers Connected

With over three billion smartphones in use around the world today, and with that number expected to double within the next five years, it’s no surprise that one of the biggest frustrations in everyday life is connectivity issues and dropped calls. We rely on our cell phones for calling, messaging, accessing email, and much more. It’s our way of staying connected, which is why connectivity problems, dropped calls, poor call quality, and dead zones are so frustrating.


Experiencing Dropped Calls, No Signal Or Slow Internet? Tell Us!

By filing a report with RLS-CMC, Inc., you will contribute to eliminating wireless communication issues in your local area. RLS-CMC, Inc. targets problem areas for the provider’s service and works/advocates for improved service areas. RLS-CMC, Inc. is committed to improving both indoor and outdoor signal strength, ensuring that lines of communication remain open at all times. By implementing Distributed Antenna Systems (DAS), you eliminate wireless complications in your problem area, resulting in fewer dropped calls, poor connections and a decrease in time spent searching for a stronger signal.


Common Causes Of Service Interruptions & How DAS/Small Cell Can Fix Them

There are a number of reasons why a cell phone call might drop and poor connections, which can be categorized by problems with the carrier, problems in your local environment, and finally problems specifically with your device. Let’s explore the most common:

  • Cellular Network are composed of several cellular towers that communicate with your wireless device. Your device automatically connects to the closest tower in range, but occasionally there could be a complication due to high call volume in dense areas, extreme cell traffic on tower, power outages and more.
  • “Dead Spots” exist in remote areas with less travelers and fewer cell towers. Just about every service area has hills, trees, buildings or other obstacles that can interfere with the integrity of the connection. These areas tend to be the major cause of dropped calls experienced while driving.
  • Bad areas due to construction materials found indoors; reinforced concrete, types of insulation, sheet metal, etc. These areas are more commonly found in parking garages, subways and basements.
  • Your actual device – Are others near you with the same carrier not experiencing problems? Then most likely it is your device. Please contact your Service Provider for further diagnostic and servicing.

Distributed Antenna Systems (DAS) and Small Cells allow the ability to connect a wide range of wireless devices without interfering with each other. DAS is a network of antennas connected to a common source via different media that boosts wireless service signals within a designed area indoors or outdoors. DAS technology is versatile and can be shaped to support any market. This solution can be easily expanded to accommodate new construction and building renovations. But leave that to the experts, RLS-CMC, Inc. – We just want your feedback.

RLS-CMC, Inc. & Our Partners Are Dedicated To Finding A Service Solution

If you’ve submitted a report, it is being processed by the RLS-CMC, Inc. Consumer Inquiries Group. RLS-CMC, Inc. gathers all submitted reports and works directly with your service providers to find a solution based on many different key factors: population size, geographical location, events and what is highest in demand. We look forward to finding your solution.

At RLS-CMC, Inc., we respect your privacy and take protecting it seriously. The use of information collected through our service shall be limited to the purpose of providing the service for which our Clients have engaged us.

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